What is the Official Fans Club of PFC CSKA Red-Blue WORLD, what does it do?

The official Fan Club of PFC CSKA Red-Blue World is a structure that replaced the CSKA Sports Fans Club (CSKA CSKA). More details about the fans club itself and the list of its tasks can be found on the page dedicated to the fans club:.

What questions can you contact the fans club for?

The Supporters Club advises and helps with the most important issues of fans: purchasing season tickets, tickets, attending home and away matches of the football team, attending stadium tours and special events for fans, such as autograph sessions. The fans club is a link between the fans and the club, which helps the parties to hear each other.

Where is the official fan club of PFC CSKA Red-Blue WORLD located?

The Fans Club is located at the VEB Arena. Exact address: st. 3rd Peschanaya, 2A (Northern entrance group, entrance to the left of the official store of PFC CSKA).

What is the work schedule of the official PFC CSKA fans club Red-Blue WORLD?

Weekdays: 11:00 - 20:00.
Saturday: 11:00 - 17:00.
Sunday - only when the match is held at VEB Arena. Start of work - 3 hours before the start of the match, end of work - the starting whistle of the match.
Phone: 8-495-540-38-88
Email:

How to join the official fan club of PFC CSKA Red-Blue World?

At the moment, joining the PFC CSKA Red-Blue World fans club is a fan card. You can view the map in more detail on the official website -.

The non-bank fan card is currently under development, all information about its acquisition will be published on the official website: .

Are there age restrictions for joining a fan club?

A person of any age can join the fan club, there are no restrictions.

How can I register a regional representative of a fans club?

If you are a CSKA fan from the region, and there is no branch of the CSKA fan club in your region, your questions about registering a regional representative of the fan club should be sent to the mail of the Official RBWorld Fans Club - .

What to do with existing cards: KLS, RBWorld, old PFC CSKA fan card? Do they need to be replaced with new ones? What privileges do they provide? How are they all connected?

All of the above cards give the right to priority purchase of tickets, in particular, for Fan Stand A.

KLS cards and fan cards (old) are not issued and will no longer be issued. For information about obtaining an RBWorld card, please visit rbworld.org or call the store at 8-926-096-59-88.

A new fan card, jointly with Tinkoff Bank, can be applied for on the official website in the “Fan Card” section by clicking on the “submit application” button. You can learn more about the card and its privileges on the official website -.

Tickets

Where can I buy tickets?

Tickets for all stands, except Stand A, can be purchased online at PFC CSKA. Please note that from your personal account you can purchase a certain number of tickets under your last name. Ticket limits vary depending on the match. The owner of electronic tickets must be present when other persons enter the stadium. Tickets are also sold at the VEB Arena box office and the official store of PFC CSKA on Zemlyanoy Val Street, building 8 (Kurskaya metro station).

Tickets for Grandstand A can be purchased at Official Club Fans of Red-Blue World, located at the VEB Arena, and in the Red-Blue World store, located on Bolshaya Tatarskaya Street, 25/27, building 1.

You can also purchase tickets for all other stands in the RBWORLD store, except for the children's sector, VIP sector and Fan Lounge. Discounts for students and residents of streets close to the stadium are valid only at the stadium ticket office.

How much are the tickets?

Ticket prices can be found in the “Tickets” section on the official website -. Ticket information for each match is published separately. If in the “Tickets” section there is no information about tickets for any PFC CSKA match, then they have not yet gone on sale.

How can I pay for tickets?

At the box office you can pay for tickets in cash or by bank transfer. In the RBWorld store on Bolshaya Tatarskaya Street and in the Fans Club at the stadium, payment for tickets is made only in cash.

Do I need to print out electronic tickets for matches?

Optional. It will be possible to enter the stadium by attaching an electronic ticket opened on a smartphone to the turnstile reader.

How can I purchase tickets for Grandstand A?

Tickets for all stands, except for stand A, are on sale. To purchase a ticket to Grandstand A, you must present one of the following cards: KLS card, fan card (old), RBWorld card, PFC CSKA fan card (joint with Tinkoff Bank). The card must be issued in your name.

Where can I purchase one of the cards that allows me to buy tickets for Grandstand A?

KLS cards and fan cards (old) are not issued and will no longer be issued. For information about obtaining an RBWorld card, please visit rbworld.org or call the store at 8-926-096-59-88. A new fan card, jointly with Tinkoff Bank, can be applied for on the official website in the “Fan Card” section by clicking on the “submit application” button. You can learn more about the card and its privileges on the official website -.

How to buy a ticket for Grandstand A if you don’t have any of the cards?

You can purchase a ticket for Grandstand A without having any of the cards by presenting season tickets or tickets from previous seasons.

Why are there such strict rules for purchasing tickets for Grandstand A?

Tribune A is a platform of active support. Certain rules for purchasing tickets to the fan stand exist to prevent people who come simply to watch football and not to support the team. Visual and voice support must always be at a high level - this is also one of the reasons for the strict rules for ticket sales. Remember that the result of the match largely depends on the support of the team, because more than once it has happened that the 12th player turned the tide of matches and brought victories!

What restrictions are there on the number of tickets that can be purchased per person?

Depending on the match, you can buy a different number of tickets per hand. For “top” and European Cup matches, a restriction is introduced on the sale of tickets in one hand - from 2 to 4 tickets.

Where and how to buy a ticket for PFC CSKA away games?

Purchasing tickets for away games depends on the match and opponent. All information on tickets for away games is published in the “Tickets” section on the official website of PFC CSKA -.

Where and how can I purchase tickets for stadium tours?

Tickets for guided tours of the stadium can be purchased at the VEB Arena box office and online on the official website in the “Tickets” section. Discount tickets can only be purchased at the stadium box office. Children under 6 years of age are included in the excursion free of charge.

More detailed information can be found on a special page dedicated to excursion tours -.

Season tickets

Where can I find information about purchasing and cost of subscriptions?

All information on the subscription program is located in the “Tickets” section on the official website of PFC CSKA -.

Who is eligible for the discount on purchasing a subscription?

The discount is valid only for season ticket holders of the previous season.

Is it possible to exchange a season ticket from one stand to another? Will the discount still apply?

When purchasing a season ticket at the beginning of the season, you can change stands and sectors, while the discount on the purchase of a season ticket remains.
During the season, you cannot change your season ticket from one stand to another.

Stadium

How to get to us?

You can get to VEB Arena as follows:
- from Art. Sokol metro station 1.9 km on foot or by trolleybuses No. 6.43, 86, by bus No. 597;
- from Art. Airport metro station 2.2 km on foot or by car minibus No. 676m;
- from Art. Polezhaevskaya metro station 2.2 km on foot or by bus No. 48, 64, 597, 818, by trolleybus No. 43, 65, by minibus No. 48;
- from Art. CSKA metro station 1.5 km on foot;
- from Art. MCC "Sorge" 900 meters on foot or by bus No. 597;
- by personal car. Entry to the VEB Arena parking lot is only possible with a pass on non-game days from the 3rd Peschanaya Street, and on match days from the Berezovaya Roshcha side. On non-game days, you can park your car on 3rd Sandy Street and on the streets nearby - usually finding a free space is not difficult.

At what age do children not need to purchase a ticket?

Children under 6 years old inclusive enter the stadium free of charge, accompanied by adults, provided that they do not occupy a separate seat. To avoid incidents, it is better to take the child’s birth certificate.

Is it possible for persons under 14 years of age to attend football unaccompanied by an adult in the evening?

If football matches are held in the evening, starting from 19:00, then persons under 14 years of age are allowed to attend the matches only if accompanied by an adult.

Is the stadium equipped with all necessary facilities for people with disabilities? Which ones exactly?

At VEB Arena, much attention is paid to the convenience of groups of citizens with limited mobility, for whom spacious areas for watching matches are provided in stands A and S. Access to these sites is provided by special elevators of increased capacity.

Stands A and S each have 4 accessible toilets (unisex): 2 on the ground floor in the hall, 2 on the third floor on the ramp.

A buffet with a low counter is available on the ramps for short people using wheelchairs.

The club store has an accessible entrance (gentle slope, wide doors) but does not have a low counter.

How can people with disabilities purchase a ticket? How much are the tickets?

Tickets for seats for people with disabilities are distributed free of charge, according to the following scheme: one person with a disability and one accompanying person.

Entrance to the stadium for fans with disabilities is through the checkpoint of the Northern entrance group, in the same place as the entrance for the media (located between the club paraphernalia store and the PFC CSKA Red-Blue World fans club). An employee of PFC CSKA for working with this category of fans will accompany those arriving to the places allocated for them.

After security, fans proceed to entrance No. 5 and take the elevator to the third floor, to a ramp equipped for fans in wheelchairs.

The ramp of Grandstand A can accommodate 100 people: 50 people in wheelchairs and 50 accompanying people. When this ramp is full, the S Grandstand ramp, which has a similar capacity, opens up.

How can people with disabilities get to the stadium? Are there special parking spaces at the stadium?

Taxi:
If you plan to get to the stadium by taxi, we warn you that 3rd Peschanaya Street is closed 2-3 hours before the start of the game, the distance from the drop-off zone to the entrance to the territory is 250-300 meters.

Personal transport:
Access to the parking lot is carried out from Berezovaya Roshcha upon presentation of documents confirming the passenger’s disability and the presence of the corresponding sign on the car. There are parking spaces for people with disabilities in stands A and S (4 marked spaces in each stand).

Public transport:
The metro stations closest to the stadium are Sokol, Polezhaevskaya, Airport, CSKA and Sorge station (MCC).

There are elevators at the CSKA and Sorge (MCC) stations. At the Sorge station, the distance between the platform and the train is quite wide; a person moving in a wheelchair will not be able to overcome this distance on his own; assistance will be required.

The Sokol, Polezhaevskaya, and Aeroport metro stations are not accessible to people with disabilities, but there is a special escort service in the Moscow metro and MCC. Upon prior request, you will be met and escorted to the desired station.

To apply for support, you can use the support numbers of the Passenger Mobility Center: 8-495-622-73-41 and 8-800-250-73-41 (toll-free), mobile application"Moscow Metro" or fill out the appropriate form. Please note that applications must be submitted no later than 10 days before the planned meeting time, indicating at least two telephone numbers of accompanying persons.

Where is the storage room located?

Luggage storage facilities are located on 3rd Peschanaya Street near the Northern entrance group and on Berezovaya Roshcha passage near the Southern entrance group of VEB Arena.

What items are prohibited from entering the stadium?

It is prohibited to enter the stadium with animals and birds, with the exception of muzzled guide dogs;

It is prohibited to bring into the stadium and use:
- weapons and ammunition of any type, piercing or cutting objects, other objects that can be used as weapons, explosive, poisonous, poisonous and pungent-smelling substances, radioactive materials;
- flammable and pyrotechnic substances, signal flares, flares, firecrackers, gas cylinders and objects (chemical materials) that can be used to make pyrotechnic products or smoke;
- other substances, objects, products, including homemade ones, the use of which can lead to smoke or fire;
- devices and products, including home-made ones, that are not pyrotechnics, used for spreading, - spraying various materials and substances (pneumatic flappers);
- coloring matter;
- wind instruments for producing sounds (including vuvuzelas), with the exception of horns and pipes;
- alcoholic drinks of any kind, narcotic and toxic substances or stimulants;
- soft drinks in glass or tin containers, as well as plastic containers larger than 0.5 liters (0.5 liter plastic containers must be opened);
- propaganda materials of an extremist nature, or containing Nazi paraphernalia or symbols, or paraphernalia or symbols of extremist organizations;
- technical means(laser devices, flashlights), radio stations, sound amplification equipment;
- bulky items that interfere with other spectators, unless the carrying of such items is agreed upon with the event organizers.

What are the rules of conduct for spectators at the stadium?

The rules of conduct at the VEB Arena can be found on the official website of PFC CSKA at the link:

Plan diagram of VEB Arena and surrounding area

Parking

Where are the car parks located on the stadium grounds?

The arena has 1,400 parking spaces (700 in a separate parking lot, 650 in underground levels and 50 at ground level). Entries for cars are provided from 3rd Peschanaya Street and Birch Grove Drive. You can purchase a parking pass at the VEB Arena ticket office.

3rd Peschanaya Street is always closed to traffic during football matches and is a pedestrian zone until the end of the match. Entrance to the stadium parking lot is from Berezovaya Roshcha Drive.

Entry to the VEB Arena parking lot is only possible with a pass on non-match days - from 3rd Peschanaya Street, on match days - from Berezovaya Roshcha. On non-game days, you can park your car on 3rd Sandy Street and on the streets nearby - usually finding a free space is not difficult.

Where and how can I purchase a pass for underground or surface parking?

A parking pass for VEB Arena can be purchased at the stadium ticket office. Parking prices can be found in the “Tickets” section on the official website -. For each match, parking information is published separately. If in the “Tickets” section there is no information about parking for any PFC CSKA match, then they have not yet gone on sale.

Are there special parking spaces at the stadium for bicycles, motorcycles and other two-wheeled vehicles?

At the VEB Arena stadium there is free parking for: motorcycles, bikes, bicycles, electric scooters, scooters, mopeds and other two-wheeled vehicles vehicles. Parking is only valid on match days.

To enter the stadium, the driver of the vehicle must have a season ticket for the 2018/19 season or a ticket for the current match. The passenger must also be a season pass/ticket holder.

Parking for bicycles, scooters, electric scooters is located on the first floor of the RA parking lot. Specialized bicycle parking areas have been prepared for drivers of these vehicles. Motorcycles, mopeds and bikes can park freely in the RA parking lot (entrance from Birch Grove Drive).

The e-ticket service is only possible when purchasing tickets online, using a credit card or paying with electronic money. After successful payment for the order, you will find a link *download e-ticket* in your personal account and in your mailbox.

Electronic ticket presented in PDF format (to view and print, you will need Adobe Reader, use to print this program, since analogues can distort the barcode when printing). Please note that the e-ticket will need to be printed on A4 paper.

If you lose your electronic ticket, you can reprint it by downloading it from your personal account on the Kassir.ru website.
To enter the event using a ticket printed by yourself, you need:

• Select the location you are interested in for the event. Confirm your choice by clicking the "Submit Order" button.
• Log in or register on the site.
• Select to receive an electronic ticket.
• Confirm your agreement with the rules for purchasing and using an electronic ticket.
• Choose a convenient payment method.
• On the payment page, take the necessary steps to make the payment. If payment is successful, return to the store website (kassir.ru), if this did not happen automatically. Go to your personal account.
• In your personal account, click on the link to the electronic ticket. Print the received document.
• Store the electronic ticket carefully and do not deform the barcode.
• Present the electronic ticket when entering the event as a regular ticket.

Attention! Due to increasing cases of fraud, we we don't exchange electronic tickets on standard ticket forms.

Information for fans of the visiting Club

“If there are fans Guest club and their use of support facilities in sectors not allocated for them, they may be sent to another sector or removed from the Stadium in accordance with the decision of the Coordination Headquarters.”(Regulations of the ROSGOSSTRAKH Russian Football Championship among teams of Premier League clubs for the 2015-2016 season. Article 21, clause 21.8.4)

The Ural Football Club does not pre-sell tickets for the guest stand. For all information on the sale of these tickets, please contact the Guest Club. The guest ticket office at the stadium can be opened 1-3 hours before the start of the match only at the request of the guest Club.

Answers to frequently asked questions

How to buy a ticket?

Processing of the received confidential client data (card details, registration data, etc.) is carried out at the processing center. Thus, no one, not even the seller, can obtain the client’s personal and banking data, including information about his purchases made in other stores.

Service reliability is ensured intelligent system monitoring fraudulent transactions, as well as using 3D Secure - modern technology Internet payment security.

If your card supports 3D Secure technology, in order to make a payment, you will need to undergo additional user verification at the issuing bank (the bank that issued your card). The type of verification depends on the bank. As a rule, this is an additional password that is sent via SMS, variable code card, or other methods.

How to get a paid ticket?

An electronic ticket will be sent to your email address and will also become available in the “My Orders” section on the website ticket.fc-ural.ru after authorization.

The electronic ticket is in PDF format. To view and print a ticket, use a pdf file viewer, for example: Adobe Acrobat Reader. Non-specialized programs, such as quickly viewing a file in the Chrome browser, can reduce the quality of the document, distort the barcode image, and you will not be able to pass control at the stadium turnstile scanner.

The e-ticket did not arrive in the mail. What to do?

Try checking the Spam folder of your mailbox or download the ticket yourself from your Personal Account:

1. Log in to the website http://ticket.fc-ural.ru/sign-in
2. In the top menu of the site go to the “My orders” section
3. Select the period of interest, to do this, indicate the start and end dates of the period, then click the “Show” button
4. In the list of orders, find the current one and click the link “Download ticket”
5. The E-Ticket will be downloaded to your computer in PDF format, please print it.

Do I need to print my ticket?

The ticket must be printed! Pay attention to what the barcode looks like; it should be printed without distortion or contamination. The printed E-ticket occupies an entire A4 sheet of paper.

Do I need to print the ticket in color or not?

It is enough to print the ticket on a monochrome printer. It is preferable to use a laser or high-quality inkjet printer. The main thing is that the barcode is printed without distortion. If the printer smudges the print, smears, or prints a barcode image with defects, then you will not be able to pass control at the stadium turnstile scanner.

What is the markup on the website ticket.fc-ural.ru?

On the website of FC Ural, tickets are sold without extra charge.

How to get a Club Card discount when purchasing a ticket online?

∙ E-mail- your email address from the questionnaire;

∙ Password- Your club card number (written under the barcode, consists of 12 digits). When logging in again, we recommend changing your password.

What other features are there when using the Club Card online?

A guide to using the club card is published here

Do I need to register on the site to view places?

Viewing available seats since the general start of sales is possible without registration and authorization. During the pre-sale period, only authorized Club Card holders can see available seats.

What payment methods are available when purchasing a ticket online?

An electronic ticket can be paid for with a VISA, MasterCard or MIR bank card, which supports online purchases.

Is it possible to book a ticket on the website?

Tickets cannot be booked either on the club’s website or at points of sale.

Is it possible to choose seats on the website and pay at the box office?

This service is not provided. If you come to the box office, you will be able to choose any seats you like in any case.

How long do I have to pay for my online order?

Payment for selected seats must be made within 1 hour. In case of non-payment, the order is canceled and the selected seats are returned to free sale.

When does the sale of e-tickets stop?

All online orders not purchased 2 hours before the start of the match are canceled and new orders will not be processed. After this time, tickets can only be purchased at ticket sales points and the stadium box office.

Previously paid orders can be downloaded and printed from your Personal Account at any time.

Is it possible to return a purchased E-ticket?

A refund of the Electronic Ticket is possible only in case of cancellation or postponement of the match.

When purchasing a ticket, an error occurred that I cannot correct on my own, where should I go?

Write a letter to technical support: [email protected] In the body of the letter, please indicate your email address (which was specified during registration), your name and contact phone number, as well as (if available) the Club Card number.

What should I do if I forgot my login password?

The technical support service does not have access to view passwords and will not be able to send you one, so use the password recovery form at the link.

I cannot show a printed ticket when entering the stadium, but I have a barcode on my phone. Will I be able to attend the match?

The ability to use an electronic copy of the ticket is not provided in the current version software and stadium equipment. Theoretically, such passage is possible, however, the Club does not guarantee passage and is not responsible for the failure of the access system to read the barcode from the screen of a smartphone, tablet, laptop, etc.

The printed ticket is wrinkled and wet, why does the turnstile prohibit entry?

It is the ticket holder's responsibility to handle the ticket carefully to ensure that the barcode is properly read by the automated input control. The ticket barcode must be free from distortion and contamination, otherwise scanning the ticket will be impossible and the automated entry control system will prohibit entry to the stadium with this ticket.

One friend helped me print out a ticket, but when entering the stadium the turnstile displays the message “Re-entry” and does not let me into the stadium, why?

The electronic ticket is not copy protected, so do not give unauthorized people access to Personal account online store, personal email account, do not allow the creation of copies of the pdf file of the Electronic ticket and photocopies of the printed ticket. Repeated entry with an Electronic Ticket is not granted, and the automated entry control system will prohibit subsequent entries into the stadium.

I'm already registered on the site www. fc-ural. ru, but I can’t log in to the online sales site ticket.fc-ural.ru.

Registration on the Club website and registration in the online store ticket.fc-ural.ru are two different registrations. This implementation is made in order to protect the financial information of users (for example, you can perform public registration using a well-known email address, which is indicated on your business card, and registering in a store can be done using a “secret” email and a more complex password). Therefore, to purchase tickets online, register on the website ticket.fc-ural.ru.

For a child of what age can I buy a child ticket? How can I buy a child ticket for the Family Sector?

Children under 4 years of age (inclusive) are admitted to the stadium without a ticket and without allocating an additional seat.

A child aged 5-14 years (inclusive) can go to the match using a child's ticket (subscription). Children's tickets (subscriptions) are sold only within the Family sector and have a reduced price.

Children under 14 years of age cannot attend matches unless accompanied by an adult. Therefore, the sale of a child ticket is only possible if a ticket is simultaneously purchased for an adult fan accompanying the children. Adult tickets are sold at full price. The ticket of the only adult fan accompanying children to the match cannot be returned as long as there are tickets issued for any of the children associated with him.

Purchasing tickets for the family sector is currently only possible in the Club stores and the Stadium box office. Online ticket sales for the family sector will appear after setting up a system for selling tickets using an identification document (passport).

How can people with disabilities get a ticket?

FC Ural provides season tickets free of charge, as well as tickets for individual matches to people with disabilities in specially equipped seats. To obtain a subscription (ticket), you must contact the club office in advance by calling 237-70-70 ( weekdays, from 9:00 to 17:00), and then pick up a subscription (ticket) at the club office at st. Sheinkmana, 55 (Business Center "Aurora"), 17th floor. You must have a copy of your passport with you (first and second pages), as well as a document confirming your disability (certificate or VTEK certificate). It is not possible to receive tickets and season tickets on the day of the match.

Few modern men are not fascinated by a game like football. Moreover, recently representatives of the stronger sex increasingly prefer not to watch the game on TV, but to root for their favorite team directly from the stadium stands by purchasing electronic football tickets through the website.

A number of problems that fans had to face were prompted to this method of purchasing tickets, for example:

Inconvenient opening hours at the stadium ticket office. A person overloaded with work simply does not have time to get to the box office before closing.

No tickets as such. Most often, tickets for the most popular matches are sold at the box office for only a few hours, and during this time resellers manage to take them away. Tickets for Champions League matches disappear from sale after just 2 hours. This is what happened, for example, during the game between European teams “Bavaria – Barcelona”.

Purchasing tickets from scalpers does not guarantee their authenticity. Recently, cases of counterfeit tickets have become more frequent, especially for popular matches.

So what to do, how not to be deceived and get to the game of your favorite team? It's actually not that difficult. Several years ago, websites began to appear offering to buy electronic tickets for any events directly from them online. Today, an electronic ticket is the most affordable, fastest and most convenient way to get to a match. European countries have long switched to a similar system of work; no more than 10% of tickets go to the box office, while the rest is sold via the World Wide Web.

What does a ticket look like?

After filling out all the necessary fields and paying, which, by the way, can also be done without leaving home using the Internet, within a few minutes the buyer receives the ticket itself directly to the buyer’s email, which simply needs to be printed on a home printer. A regular sheet of A4 paper is best suited for this.

In addition to the name of the match itself, its organizer, cost, set of rules, as well as the stands and seat number, there is a special barcode on the electronic ticket form, which is scanned by the controllers right at the entrance to the stadium. You can use this code only once, after which it is simply canceled and the next time you scan, access to the stadium will be closed. Therefore, when purchasing an electronic ticket, you should never publish the code on the Internet or photocopy the form and give it to other people, otherwise someone else may use it, leaving the most conscientious buyer out of business.

A football ticket - how to print it, give it to a friend, use it to enter the stadium and protect it from scammers.

Do I need to print the ticket or can I show it on my phone screen?

Be sure to print your ticket. There should be no distortions on the paper version of the ticket - especially in the area of ​​the barcode and the number under it. Use laser printer or inkjet with high print quality (600 dots). Carefully fold the printed ticket in half along the fold line, trying not to wrinkle the barcode.

Barcode on an electronic ticket

Scanners at the stadium may not recognize the barcode from your phone due to screen glare, so please be sure to take a printout with you.

How can you tell if a ticket is not fake?

Just buy tickets on our website. All our tickets are genuine. Only Ponominalu is the official ticket operator of the Russia-Argentina match.

The likelihood of buying a counterfeit ticket is very high if you take it “from hand” or on resellers’ websites. We wouldn’t take risks ourselves and we don’t advise you – it doesn’t make sense. They are not cheaper.

I want to give a ticket to a friend/child/father. Does the name on the ticket matter?

No, it doesn't. Scanners at the stadium only recognize the barcode, so you can buy a ticket in your name and give it to anyone. The last name and first name are needed here for formality - we cannot sell a ticket to someone unknown.

Can you show off a photo of your ticket on social networks? I heard it's not safe.

There are a lot of stories on the Internet about how people who posted a photo of a ticket on Facebook or Instagram ended up not getting to the event. Attackers can copy the barcode indicated on the photo (or screenshot) you published. Then they will insert the barcode into the electronic ticket form and will be able to get to the match without any problems for your money. Or sell someone the ticket you bought.

To copy a barcode, even the numbers indicated at the bottom of it are enough: you can use them to restore everything else. As we have already said, the scanners at the stadium only recognize the barcode, so by stealing it, the attackers will in fact steal your ticket. If you really want to post a photo of your ticket on social networks, carefully retouch the entire barcode and the numbers underneath it.

In general, this advice applies to any documents with barcodes: from concert or plane tickets to lottery coupons. It’s better to publish photos from events; there will be more likes and fewer risks.

I want to buy tickets, but there are none. Did you post everything at once? When will new ones appear?

We sell tickets in parts. And we do this to protect our clients. If we release everything at once, speculators will book the entire stadium, and you will have to buy tickets from them at exorbitant prices. The same thing will happen if we make a long reservation, as many are asking.

So that you know in time that tickets are on sale, we will inform you about it