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Technological map and other documents for organizing cleaning work. Automation of a cleaning company What software solutions for cleaning companies are on the market

Cleaning activities usually take place in high competition. That's why it's so important to modern conditions business to be faster and better. But achieving high quality services without proper management of enterprise resources is very difficult.

Softreaktor company specialists provide cleaning services to cleaning companies whose main task is planning the cleaning of premises. Its use systematizes the work of employees, choosing the optimal work plan, taking into account time resources or requirements for the quality of cleaning. The program can be used at all stages of planning - from describing the premises and estimating labor costs, to designing necessary documentation by service object.

Program functions

  • Working with a database - types and classification of objects, cleaning maps, structural elements (rooms, floors, zones), as well as connections between them;
  • Storing and viewing photographs of premises;
  • Information about objects to be cleaned on premises;
  • Finding a suitable template from already created projects;
  • Automatic cleaning planning according to a template;
  • Creation of cleaning map options - Express, Standard, etc.;
  • Editing cleaning cards;
  • Printing cleaning cards or necessary documentation;
  • Support for a multilingual user interface, as well as the ability to translate data entered by the user.

The program has two modules:

The first one is Reference, Library. This is a module for storing information - types and classification of objects, operations for cleaning them. It has the following capabilities - editing objects, adding operations, etc.

Second - Projects. This is the main module that implements the main functionality of the program for entering information, as well as planning cleaning work.

Terms of service provision

Implementation deadlines are assessed individually for each project.

Region of service provision

The cleaning company automation service is available for order in all regions.

Cost of providing the service

The exact cost of providing the service depends on the specifics of the specific project,
please use one of the methods listed below to request a cost estimate for your project.

Order a project

If you want to get an accurate estimate of the cost and timing of the “cleaning company automation” service for your tasks, or would like to receive more detailed information on the service, fill out the application form below and our specialists will contact you.

Sooner or later, every cleaning company is faced with the need to keep records of its orders, customer base, warehouse balances, mutual settlements with customers, and, in general, automation of all business processes.

Since with an increase in the volume of orders, without a single information system, business begins to turn into chaos. At a certain stage, an entrepreneur is faced with the problem of choosing a program to automate a cleaning company, and it is this difficult choice that will be discussed in this article.

What software solutions for cleaning companies are on the market?

Today, there are only a few specialized accounting systems for cleaning companies. Of these, there is only one program that meets modern business requirements.

What do we mean by modern requirements: lightweight, intuitive design, does not require installation on employees’ computers, purchase of licenses, integrates with online analytics tools, telephony, SMS providers, is regularly updated, has 24/7 online support with built-in chat.

Most likely, after the requirements listed above, many realized that we are talking about a program for Gincore cleaning companies.

Features of the Gincore program

  1. Order accounting
  2. Trade
  3. Warehouse accounting
  4. Inventory
  5. Addressable storage system
  6. Accounting
  7. Sending SMS
  8. Integration with telephony
  9. Google Analytics Integration
  10. Statistics and analytics
  11. Integration with warehouse and retail equipment.
  12. Designer of printed documents.
  13. Systems for monitoring order completion times.
  14. KPIs for employees
  15. Logistics

Benefits of the program. Why Gincore?

1. Fast: registration takes 3 minutes and you can start working right away. There is no need to install the program on employees' work machines;

2. Simple: no need to spend money and time on staff training, training programs and answers to questions are freely available on our YouTube channel;

3. Convenient: you can transfer all data from the old accounting system in a few hours: orders, warehouse balances, product range, customer base;

4. Secure: the database is stored simultaneously on two servers located in different countries. You set the access level for your employees yourself.

5. Beneficial: if you are just starting a business, use a fully functional free version, which contains order accounting, accounting, warehouse, trade, CRM and analytics.

It makes sense to develop several schedules at once: daily, weekly, monthly, since the frequency and specificity of cleaning in different rooms differs.

Requirements for sanitary maintenance of premises:

Cleaning schedule: General sample

Clear organization of work is an important point in professional, high-quality cleaning, as in any other labor process.

When the performer clearly sees that he spends a clearly defined amount of time on putting a specific object in order, his efficiency and motivation will increase.

But in order to draw up a suitable schedule, it is necessary to take into account many circumstances, such as the specificity of the object, customer requirements, selection of special equipment, and the like.

For example, toilet cleaning schedules in kindergarten or large shopping center will have significant differences.

Each cleaning service is divided according to the following characteristics:

  • Technological. This includes collecting garbage, putting various surfaces in order, cleaning from stains, vacuum treatment, wet cleaning, disinfection, protection against aging of rooms and objects, safety during operation, etc.
  • Object type. Types are divided into objects where people live (apartments, houses, cottages), public and industrial institutions, and adjacent territories.
  • Frequency. Here, services are differentiated into comprehensive initial, daily, weekly, and general cleaning.

We would like to note that a competent approach to the process depends on the correctness of the work schedule, and also simplifies the ability to control it.

Thanks to the schedule, the scope of activity of each performer is regulated, which also helps to avoid further misunderstandings.

You can coordinate your workday, your time, and the costs of performing the required type of cleaning of any room if you use a suitable schedule with specific specifications.

When inviting personnel from cleaning companies to carry out work, make sure for yourself that the cleaning process is much more efficient if it is based on a predetermined schedule.

To organize your schedule, use the convenient program "1c enterprise". Just download it from the Internet. It is good to fill out all the fields, keep detailed records, etc.

See the example in the picture below:

To enlarge the picture, click on it

You can also use this simple form to fill out the schedule:

To enlarge the picture, click on it

Another example of a graph is Mbou DOD Children's Art School named after A.N. Verstovsky:

To enlarge the picture, click on it

Cleaning schedule for residential building entrances: Sample

It is much more pleasant for every adequate person living in an apartment building to enter the clean and comfortable entrance of their home.

Residents decide on their own who will put things in order. Some do it themselves, taking turns with apartment numbers.

In other cases management company appoints cleaners or uses cleaning services.

Be that as it may, so that there are no misunderstandings and disputes, and the entrance always shines, you need a schedule that is publicly accessible and satisfies everyone, according to which cleaning is carried out.

It is clear that no one will wash floors around the clock. Therefore, putting the front door in order is carried out according to a standard algorithm, which is displayed in the graphics.

Stages of cleaning in entrances:

  • Every day, the area of ​​the first and second floors of an apartment building, which includes an elevator cabin and a garbage chute area, is swept with a damp broom.
  • The elevator cabin is cleaned daily.
  • The floor of the waste disposal area is cleaned daily.
  • Once a week the entrance to the entrance is cleaned, the shoe grid is cleaned, etc.
  • Twice a week, the spans of all floors of the house, as well as the elevator cabin and the garbage chute area are swept with a damp broom.
  • Twice a month the entire entrance is washed with special means.
  • Twice a month the ceilings, ceilings and walls of the elevator are treated with special products.
  • Window cleaning is done once or twice a year.
  • Once or twice a year, the front doors, lampshades and electrical panels on all floors are cleaned and washed.
  • Twice a year, batteries and railings are treated with special means and washed.
  • The technical premises located at the entrance are cleaned twice a year.

These are standard requirements for the sanitary condition of the internal common area, which are usually displayed in schedules aimed at maintaining the neatness of the entrance.

In fact, a sample for cleaning front doors may include many other items that suit all residents.

For example, the landings of some apartment buildings are replete with indoor plants, and in other buildings the staircases are completely carpeted.

When ordering cleaning services, display all the desired work in the schedule.

Save a sample of entryway cleaning to your computer:

To enlarge the picture, click on it

To enlarge the picture, click on it

To enlarge the picture, click on it

Cleaning schedule for local area: Sample

Cleaning at the entrance is not the only thing that residents need apartment buildings. It is also necessary to restore order on the street, and janitors must know how to do this.

View the cleaning plan local area:

To enlarge the picture, click on it

Toilet Cleaning Schedule: Sample

If we paraphrase the well-known saying about the toilet, which is supposedly the face of the housewife, then the cleanliness and order of the toilet in a public institution is an image indicator of the company.

The bathroom cleaning schedule significantly simplifies the procedure and also complies with the requirements of SanPiN.

Depending on which organization the toilet room is located in, how much traffic there is and some other factors, the schedule indicates the required frequency of cleaning and the time it takes to complete it.

Routine cleaning is carried out according to the degree of contamination, but not less than twice a day. For example, in an educational institution, the following interim technical schedule can be applied:

To enlarge the picture, click on it

Deep cleaning of restrooms at different sites varies from once a month to a weekly process.

Both during daily and during general cleaning, all surfaces must be disinfected according to existing standards.

For the convenience of performers and controllers, it makes sense to include the following items in the schedule:

  • Time. A “from” and “to” limiter is indicated here so that the room is not closed for too long. In case of general cleaning, a specific date is indicated.
  • Executor. A box for your full name and signature, so that in case of complaints (preferably, of course, thanks) there is someone to present them to.
  • Controller. A box for the full name and signature of the person who conducted the inspection. (It’s immediately clear that the organization or company is serious - even something like the condition of the toilets is under control!).

Controller - a person whose responsibilities include monitoring the quality of cleaning in the toilet,

He must pay attention to such details as the absence of urinary stone deposits, rust stains, scale, cement deposits, lime deposits and the like.

Download a sample of toilet cleaning (two options and GOST rules):

To enlarge the picture, click on it

To enlarge the picture, click on it

To enlarge the picture, click on it

Many people are intimidated by the term “spring cleaning.” They see something cumbersome and endless, destroying their usual way of life.

We hasten to assure you: this process will not take too much time and money if cleaning professionals take on it. And even more so if a detailed schedule is drawn up necessary work for each performer.

To make scheduling easier, you need to know what services the cleaning company provides. Please note that when cleaning on a large scale, all prescribed detergents and cleaning products are used.

So, the list of services includes the following items:

  • Cleaning with a vacuum cleaner.
  • Cleaning carpets and upholstered furniture.
  • Washing mirrors, windows and window sills.
  • Wet cleaning using disinfectants of floor coverings, lighting fixtures, furniture surfaces, equipment, radiators, heating pipes.
  • Washing doors and door frames.
  • Disinfection and cleaning of showers, bathtubs, sinks, toilets, plumbing fittings, removal of urinary stones and various deposits.
  • Processing tiles, cleaning joints, wet cleaning from top to bottom.
  • Wet cleaning of household appliances.

In particularly difficult cases, the types of work, their volume, as well as what devices and equipment will be needed to carry out the general cleaning are specified.

It is clear that the requirements for maintaining cleanliness are different. For example, in medical and school institutions, retail establishments, and sports centers, they are much stricter than in private homes, where the rules are set not by sanitary services, but by the owners themselves.

Therefore, when scheduling general cleaning, take into account all the features of the objects. General items that must be reflected in the document include the name of the organization and its legal address, as well as the actual address.

Please note that when carrying out general cleaning in institutions, only certified disinfectants are used, which should also have a separate line in the schedule.

Cleaning equipment is marked; the markers must indicate the premises for which it is intended, as well as the types of activities carried out. Tools (buckets, mops, basins, napkins, etc.) are used specifically for their intended purpose.

General cleaning schedules, in turn, can reflect the number of cleaners performing work, as well as the duration of their activities in different areas.

Download samples of this type of cleaning:

To enlarge the picture, click on it

Page 4. To enlarge the picture, click on it

To enlarge the picture, click on it

Page 1. To enlarge the picture, click on it

To enlarge the picture, click on it

Refrigerator cleaning schedule: Sample

Here is a refrigerator disinfection schedule. When started, finished, those responsible for maintaining the log. Name of disinfectant, signature. Defrosting and cleaning log.

The list of routine duties of a refrigerator attendant includes many things. Professionals need to stay informed. To do this, see a sample refrigerator cleaning plan.

We offer two options, shorter and longer.

Disinfection Journal, page 1. To enlarge the picture, click on it

Disinfection Journal, page 2. To enlarge the picture, click on it

Defrosting and cleaning log, page 1. To enlarge the picture, click on it

Defrosting and cleaning log, page 2. To enlarge the picture, click on it

We care about the cleanliness and health of not only people, but also our smaller brothers - cats and dogs. Stay tuned!


"Technological maps" - this term has recently become very fashionable, both in the mouths of employees and managers involved in professional cleaning, and among those who, in their own way, functional responsibilities designed to organize and control cleaning issues, as well as with the customers of these works. But not everyone understands the meaning of the document called (by the way, not entirely correctly) a technological map.
The concept of “Technological map” is typical for precision production, such as mechanical engineering. If we look at the work of a turner, then he has a technological map that strictly regulates all the operations he carries out, from receiving blanks at the warehouse to delivery finished product. In this case, the slightest violation of compliance with requirements and standards technological map threatens inevitable marriage.

In our case, we create a document for the ideal cleaning process. It is necessary to clearly understand that when drawing up a cleaning flow chart, we are not able to take into account all the parameters and factors that influence specific cleaning processes without exception. Therefore, it makes no sense to consider technical maps as a panacea for poor quality work or incomplete fulfillment of one’s obligations to the customer.
Unfortunately, at present, technological maps are most often viewed from this position. When bidding for cleaning, some customers require participants to provide in the tender documentation a certain “TECHNOLOGICAL MAP”, which is understood as a single document describing the cleaning of the entire facility. It must be assumed that on the basis of this map, compiled on the basis of meager and insufficient data about the object, it is possible to assess the professionalism and integrity of the companies participating in the tender. Doubtful!

A technological map is an internal document that is more related to workplace instructions. It, of course, can be agreed upon with the Customer, but it is necessary that he also understands that this is not a dogma. A technical map is a “living” document that changes depending on factors affecting cleaning, the condition of the object, new methods and technological processes, new requirements, changes in scope and schedule of work. This detailed description employee actions when carrying out work at a specific work site.

The technological map must contain the following information :

  • object name;
  • workplace (site) number;
  • shift start and end time;
  • date of development or implementation;
  • start and end times of work stages;
  • boundaries of zones with the same cleaning methods;
  • equipment used;
  • cleaning method;
  • cleaning time;
  • chemicals, their consumption and dilution;
  • description of work.

The described document is based on the principle of step-by-step work. Therefore, reference points are specified in it, which are the start and end times of the work stages.
Areas with the same cleaning methods are identified. These areas include closely spaced rooms with similar floor coverings and furnishings that require the same cleaning method to be used. The equipment used specifically in this area is listed. Some companies list in detail the necessary supplies and equipment in this section.
Sets the cleaning method, which is determined in relation to the floor and indicates what kind of cleaning will be done: mechanized or manual, dry or wet.
The time for completing the entire scope of work is set for this area in accordance with cleaning standards. Time is necessary so that the employee can calculate his actions and achieve the required labor productivity. But even if there are given reference points, none of the personnel will calculate the time for cleaning a specific area based on the start and end times of work.
Chemical cleaning agents listed, used for cleaning and caring for surfaces, and, if necessary, disinfectants. In addition to the funds themselves, their dilution and consumption are also indicated here. Describes the sequence of actions during cleaning in this particular area.
When drawing up a description, it is necessary to take into account all the surfaces to be cleaned and components of the furnishings, the list and scope of work carried out in accordance with the contract. The description also indicates the periodic work assigned to this workplace. The quality of the work description determines the productivity of the staff, the quality of our work in general, and the fulfillment of contractual obligations to the customer.

This document must reflect the time allocated for caring for equipment and inventory, checking, cleaning, and washing. For shifts lasting more than four hours, breaks for lunch and rest are provided.
The technological map carries a number of functional loads. While developing it, the employee walks through all the rooms and areas being cleaned, studying the features of the object in detail and deeply. It allows you to monitor and analyze the work of personnel, the correct use of equipment, inventory, consumables and chemicals. Organize and conduct on-the-job training for personnel. Analyze the organization of work at the site. Respond flexibly to changes in the operation of the facility and its individual parts, the emergence of temporary additional work and at the same time complete the entire scope of work to the maximum extent possible.

Thus, we have come to the point that much of our work depends on the quality of the development of the technological map, but not everything. If a document is created just for the sake of a “document,” then it will be of no use, even if it is a perfect document. It will gather dust on the shelf, and the work will proceed as the staff imagines it.
Only the systematic implementation of the requirements of the technical map, taking into account the need to respond flexibly to changes in the operation of the facility and its departments, only constant analysis of the work carried out and the activities of personnel, only modern optimization of technological processes and personnel training will give the expected result, both for the customer and for us.

N.L. Volodin , head of development vocational education at ARUC cleaning
The article uses information from methodological manual “Organization of work on complex cleaning of objects” .

 


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